Support
For every DeskMoth game, including Backwall.
Get in touch
Email support@deskmoth.com. It helps to include:
- which game
- your phone model, for example "iPhone 15" or "Pixel 8"
- what happened, and what you expected to happen
- your account id, if the problem is with your account. To find it, tap your name at the top of the home screen.
Common questions
I'm getting a new phone. How do I keep my progress?
Sign in with Google on your old phone first: tap your name at the top of the home screen. Then sign in with the same Google account on the new phone, and your account will be there.
I play as a guest. What happens if I delete the game?
Your progress is lost for good. A guest account is only remembered on the phone it was made on. To keep it safe, sign in with Google.
How do I delete my account?
See Delete your account.
What do you store about me?
See the privacy policy.